Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on the chionididaeaf.info website. It is designed to ensure transparency and fairness while providing maximum legal protection to chionididaeaf.info in compliance with applicable Slovakian laws and regulations.

Scope and Applicability

This policy applies to all transactions conducted through the chionididaeaf.info website, including but not limited to tickets, merchandise, and services related to the chionididaeaf.info. By making a purchase, you agree to be bound by this Refund Policy.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • Customer: Any individual or entity that purchases goods or services from chionididaeaf.info.
  • Purchase: Any transaction completed on the chionididaeaf.info website.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the purchased service or product is not delivered as described.
  • If the Customer cancels their purchase at least 48 hours prior to the scheduled service or event.
  • If the Customer experiences a significant issue that prevents the use of the purchased service or product, which must be reported within 24 hours of the scheduled service or event.

2. Non-Refundable Items

The following items are non-refundable:

  • Any purchases made less than 48 hours before the scheduled service or event.
  • Merchandise that has been opened or used.
  • Gift cards or vouchers.

3. Refund Process

To request a refund, Customers must:

  1. Contact chionididaeaf.info via email at [email protected] or by phone at +4219091863467.
  2. Provide proof of purchase and a detailed explanation of the reason for the refund request.
  3. Submit the request within the timeframes specified in this policy.

Refund requests will be processed within 14 business days of receipt. Refunds will be issued to the original payment method used for the purchase.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Customers are obligated to:

  • Provide accurate information when making a purchase.
  • Adhere to the cancellation and refund request timelines specified in this policy.

Limitations and Disclaimers

chionididaeaf.info shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products or services. The maximum liability of chionididaeaf.info shall not exceed the amount paid by the Customer for the specific purchase in question.

This Refund Policy does not affect any statutory rights that Customers may have under Slovakian consumer protection laws.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Changes to Policy

chionididaeaf.info reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the chionididaeaf.info website. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: chionididaeaf.info
Phone: +4219091863467
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.